“We have a problem,” Perry said. Thus began the conversation the led to my first senior pastorate. The problem he alluded to was an open church conflict that led to a lot of angry words at a time when the church Perry attended was without a pastor.
He was asking me to come and preach (I was the associate pastor at a nearby church). I did, and the rest, as they say….
As long as businesses, churches, and other types of organizations are comprised of humans, they will eventually experience setbacks, upsets, dysfunction, and problems. Nobody gets it right all the time, and even healthy organizations must confront serious problems.
Broken organizations, however, are different. [click to continue…]
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