Louise has had a rare kind of kidney cancer for the last 10-11 months. She believes in prayer, and has a lot of people praying for her. Add your own prayers to the list on her behalf. She believes that with God’s help, she can beat it.
She receives chemotherapy treatments, and recently had an idea for a way to brighten her day while she was taking them: Red shoes.
“I just thought the would make me feel better to look down at my red shoes,” she explained.
So she called Zappos to place her order. She was greeted with their “usual greeting that is so comforting.” She skipped the company’s joke of the day, and soon was greeted with a customer service rep. “Gracious” was the word she used to describe this individual who helped her with her order. “We talked a little, and I explained why I wanted these shoes. She, as all of your employees, [went] out of her way to please customers. That was that.”
The next day, to her surprise, Louise received a beautiful arrangement of red tulips, in a bright red vase and a beautiful red ribbon. She couldn’t imagine who sent them. She opened the card and began to cry. The card read,
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